Terms and Conditions of Sale
Effective as of 06/23/2025
ARTICLE 1 - SCOPE OF APPLICATION
These General Terms and Conditions of Sale (hereinafter "GTC") govern the contractual relationship between:
Groupe KZ SRL, a limited liability company with company number: 1022 333 181, whose registered office is located at Timmermanstraat 47, 8400 Oostende, Belgium
hereinafter referred to as "the Seller",
and any professional client (hereinafter "the Client") wishing to purchase products offered for sale by the Seller.
These GTC apply, without restriction or reservation, to all sales concluded by the Seller with professional buyers ("The Clients" or "the Client"), wishing to acquire the products offered for sale (The Products) by the Seller. The Products offered for sale on the site are as follows: Clothing Lots
The main characteristics of the Products and other specifications or indications of the Products are presented, of which the Client is obliged to take note before ordering.
The choice and purchase of a Product are the sole responsibility of the Client.
Product offers are valid within the limits of available stock, as specified when placing the order.
These GTC are accessible at any time on the order form or on the presentation page on the Discord network and will prevail over any other document.
The Client declares having read these GTC and accepted them by checking the box provided for this purpose when filling out the order form.
Unless proven otherwise, the data recorded in the Seller's computer system constitutes proof of all transactions concluded with the Client.
The Products presented are offered for sale in the following territories: Belgium, France, and European Union territories…
In the event of an order to a country other than Belgium, the Client is the importer of the Product(s) concerned.
For all Products shipped outside the European Union and overseas departments and territories, the price will be automatically calculated ex-tax on the invoice.
Customs duties or other local taxes or import duties or state taxes may be payable. They will be borne by and are the sole responsibility of the Client.
ARTICLE 2 - PRICE
Products are provided by the Seller before the order is placed.
Prices are expressed in Euros, exclusive and/or inclusive of tax.
The rates take into account any reductions that may be granted by the Seller.
These rates are firm and non-revisable during their validity period, but the Seller reserves the right, outside the validity period, to modify prices at any time.
Prices do not include transport and delivery costs, which are billed in addition and calculated prior to placing the order.
The payment requested from the Client corresponds to the total amount of the purchase, including these costs.
ARTICLE 3 - ORDERS
The Client is responsible for selecting the Products they wish to order in the following manner:
The Client precisely indicates to the Seller the lot they wish to order. The Seller will send them an order form to complete and the payment method. Upon receipt of the completed form and payment, the order is placed and validated.
The Client can also place an order independently on this website.
Any order placed with the Seller is firm and final.
Full payment for the goods is required before shipment. No goods will be shipped before full payment of the order…
The sale will only be considered valid after full payment of the price. It is the Client's responsibility to check the accuracy of the order and to report any errors immediately.
Any order placed constitutes the formation of a distance contract between the Client and the Seller.
The Seller reserves the right to cancel or refuse any order from a Client with whom there is a dispute relating to the payment of a previous order or any other problem.
ARTICLE 4 - PAYMENT TERMS
Payment is made via a secure payment method, as follows:
Bank transfer to the Seller's bank account:
Beneficiary: Groupe KZ SRL
IBAN: BE87 0020 0469 8794
BIC: GEBABEBB
The Client can also choose to pay by credit card on the website or via a secure link.
The price is payable in full by the Client on the day the order is placed.
Payments made by the Client will only be considered final after the Seller has actually received the amounts due.
The Seller will not be obliged to deliver the Products ordered by the Client if the Client does not pay the price in full under the conditions indicated above.
ARTICLE 5 - DELIVERIES
The Products ordered by the Client will be delivered in Belgium or in the following zone: European Union.
Deliveries take place approximately 48 hours after shipment to the address indicated by the Client when placing their order on the website.
Delivery is constituted by the transfer to the Client of physical possession or control of the Product. Except in particular cases or unavailability of one or more Products, the ordered Products will be delivered in a single shipment.
The Seller undertakes to make its best efforts to deliver the products ordered by the Client within the deadlines specified above.
Deliveries are handled by an independent carrier (GLS) to a relay point or home, depending on the Client's choice. The Seller's responsibility ends as soon as GLS takes charge of the package. From this moment, all risks (loss, theft, damage, etc.) are transferred to the Client.
Delivery is deemed to have been made upon the Seller handing over the ordered Products to the carrier, who accepted them without reservation. The Client therefore acknowledges that it is up to the carrier to make the delivery and has no recourse in warranty against the Seller in the event of non-delivery of the transported goods.
In the event of a specific request from the Client concerning the packaging or transport conditions of the ordered products, duly accepted in writing by the Seller, the related costs will be subject to specific additional invoicing, based on a quote previously accepted in writing by the Client.
The Client is obliged to check the condition of the delivered products. They have a period of 48 hours from delivery to formulate complaints by email (contact@kzwholesale.be) or by ticket on the Discord network, accompanied by all relevant supporting documents (especially photos). After this period and if these formalities have not been complied with, the Products will be deemed compliant and free from any apparent defect, and no claim can be validly accepted by the Seller.
ARTICLE 6 - TRANSFER OF OWNERSHIP
The transfer of ownership of the Products from the Seller to the Client will only take place after full payment of the price by the latter, regardless of the delivery date of said Products.
ARTICLE 7 - PROFESSIONAL CLIENTS ONLY
The Seller exclusively targets professional clients acting within the scope of their commercial activity. By placing an order, the Client confirms that they are acting for professional purposes and that they have professional status (company, freelancer, corporation, etc.).
The Client acknowledges that all sales concluded with the Seller fall under B2B (business-to-business) and are not subject to legislation applicable to consumer sales.
ARTICLE 8 - RIGHT OF WITHDRAWAL
Given the nature of the Products sold and the solely B2B transactions, orders placed by the Client do not benefit from the right of withdrawal. No returns or exchanges are accepted for the Products sold.
The contract is therefore definitively concluded upon placement of the order by the Client in accordance with the terms specified in these GTC.
ARTICLE 9 - SELLER'S LIABILITY - WARRANTIES
If the ordered Products have not been delivered within 6 weeks after the indicative shipping or delivery date, for any reason other than force majeure or the Client's fault, the sale may be cancelled at the Client's written request.
The sums paid by the Client will then be refunded to them no later than fourteen days following the date of termination of the contract, excluding any compensation or deduction.
The quality of the products is indicated in the product description. The Seller guarantees a 5% margin of error regarding the announced grade. For example, if it is stated that the product contains "approximately 80% Grade A after washing and processing," this means that the Seller guarantees that a maximum of 25% of the delivered items may be in an incorrect condition (damaged, counterfeit, etc.) after washing and processing the Products. If this rate is exceeded, the Client has 2 options:
return of the excess pieces beyond the anticipated rate at the Client's expense, in exchange for a credit to be used on a future order,
a credit to be used on a future order, for an amount equal to 50% of the value calculated on the excess portion of the anticipated rate,
example: a client receives 35% of pieces in incorrect grade condition (18 pieces out of 50); they will then have 2 options: return 6 incorrect grade pieces at their expense in exchange for a refund of these as a credit, or receive a credit for the value of 3 incorrect pieces without return.
The Seller's liability cannot be engaged in the following cases:
in case of misuse, negligence or lack of maintenance by the Client, as well as in case of normal wear and tear of the Product, accident or force majeure.
non-compliance with the legislation of the country where the products are delivered, which it is the Client's responsibility to check,
placing the order or using the products by a person or entity that does not qualify as a professional, whereas the sale is strictly reserved for professionals. The client acknowledges acting as a professional at the time of purchase,
the photographs, videos and graphics presented are not contractual and cannot engage the Seller's liability, unless explicitly stated "Exact lot video."
ARTICLE 10 - PERSONAL DATA
The Client is informed that the collection of their personal data is necessary for the sale of Products by the Seller as well as for their transmission to third parties for the purpose of delivering the Products. This personal data is collected for the execution of the sales contract.
The Client is also informed that the collection of their personal data is also necessary for the following purposes:
The personal data collected may also be used:
for sending personalized commercial offers by email or messaging (WhatsApp, etc.) to professional clients
for internal statistical analyses to improve the services offered
for the creation and management of client accounts.
These purposes are justified by the legitimate interest of the data controller to develop its commercial relationship and improve its offer, within the strict framework of a B2B activity.
Unless the Client expressly agrees, their personal data is not used for advertising or marketing purposes.
The Seller will retain the data thus collected for a period of 5 years, covering the statute of limitations for applicable contractual civil liability.
The Seller implements organizational, technical, software and physical measures for digital security to protect personal data against alteration, destruction and unauthorized access.
However, it should be noted that the Internet is not a completely secure environment and the Seller cannot guarantee the security of the transmission or storage of information on the Internet.
The client will always have the possibility to request the deletion of their personal data at any time by contacting the Seller.
ARTICLE 11 - VAT AND TAXATION
In accordance with current European regulations (OSS rule), the Seller applies Belgian VAT on sales made as long as the annual threshold of €10,000 in distance sales within the European Union is not exceeded.
Once this threshold is exceeded, VAT is applied at the rate in force in the country of destination of the goods (Client's country).
Furthermore, if the Client is a VAT-registered taxpayer identified in another Member State of the European Union and provides a valid intra-community VAT number, VAT is not invoiced by the Seller and is self-assessed by the Client according to the rules of their country.
ARTICLE 12 - INTELLECTUAL PROPERTY
The content of the Seller and the conversations between the Client and the Seller are the property of the Seller and its partners and are protected by Belgian and international intellectual property laws. No sharing of these is authorized, under penalty of prosecution.
Any total or partial reproduction of this content is strictly prohibited and may constitute an act of infringement.
ARTICLE 13 - FORCE MAJEURE
The seller cannot be held responsible for any delay or non-performance of its obligations resulting from a case of force majeure, as recognized by Belgian case law or, where applicable, by the law applicable to the contract.
Cases of force majeure notably include, but are not limited to: natural disasters, fires, floods, pandemics, total or partial strikes, blockades of transport or supply means, internet or energy network outages, failure of a third-party provider, war, riots, or any other circumstance reasonably beyond the seller's control.
In the event of a force majeure event, the seller will inform the client as soon as possible.
ARTICLE 14 - GOVERNING LAW - LANGUAGE
These GTC and the operations arising therefrom are governed by and subject to Belgian law.
These GTC are written in French. In the event that they are translated into one or more foreign languages, only the French text shall be deemed authentic in the event of a dispute.
Any dispute relating to their interpretation, execution or termination shall be the exclusive jurisdiction of the courts within the jurisdiction of the Seller's registered office, namely Oostende (Belgium).